Privacy notice

Last updated: October 22, 2026

Data controller

Quezlar, S.A.S. ("Quezlar"), operating under the trade name Quezlar Soluciones, Tax ID (RFC) QUE260923Q41, with its address at Laksmi C15L06, Aldea Ha, Puerto Morelos, Quintana Roo, 77580, Mexico, is responsible for the processing of your personal data. For any privacy matter: contacto@quezlar.com.

Data we collect and how we obtain it

We obtain it directly from you when you reach us through the form, WhatsApp, email or phone, book a visit or request a quote: name, phone or WhatsApp, email, area and the details about your property that you choose to share. While you browse the site, cookies record technical data such as device and browser type, approximate location and pages visited (see our cookie policy). We do not collect sensitive or financial personal data. Our services are intended for adults.

Primary purposes

Necessary for our relationship: to respond to your contact request, schedule and carry out the assessment visit, prepare your quote, provide our services and support, and comply with legal, accounting and tax obligations.

Secondary purposes

Not necessary for the service, but they help us improve: sending you commercial information and news, inviting you to satisfaction surveys and measuring site usage in aggregate. If you don't want your data used for these purposes, write to contacto@quezlar.com at any time, including before you share your data; opting out does not affect the service. For site measurement, simply reject analytics cookies.

Consent

By providing your data after reading this notice, you consent to its processing for the purposes described. You may revoke that consent as explained below.

Processors and transfers

We do not sell or rent your data. We rely on providers that process it on our behalf and under our instructions, some with servers outside Mexico: Google (Google Analytics, to measure site usage, and Google Fonts, to display the site's icons), Zoho (email) and Hostinger (site hosting). If you message us on WhatsApp, that conversation is also governed by WhatsApp's terms. We do not make transfers that require your consent; we would only share data when required by law or by a competent authority.

Retention

We keep your data only as long as needed for the purposes in this notice and to meet our legal obligations; afterwards we block and securely delete it.

ARCO rights

You have the right to access, rectify and cancel your data, or to oppose its processing. Send your request to contacto@quezlar.com including:

  • your name and a way for us to reply;
  • an official ID (or, if a representative acts for you, the document proving that representation);
  • a clear description of the data and the right you wish to exercise, and anything that helps us locate it;
  • for a rectification, the correct data and, where applicable, a supporting document.

If anything is missing, we will ask for it. We will reply through the same channel within the timeframes set by law and, if the request is granted, carry it out within those same timeframes. Exercising these rights is free of charge.

Revoking consent

You may revoke your consent at any time through the same channel and with the same information. In some cases a legal obligation may prevent us from doing so immediately, and revoking it may mean we can no longer provide the service; we will let you know in our reply.

Limiting use or disclosure

In addition to your ARCO rights, you can ask us to stop using your data for commercial purposes by writing to contacto@quezlar.com, reject analytics cookies from the cookie notice, or register with Profeco's Public Registry to Avoid Advertising (REPEP).

Cookies

Our site uses cookies and similar technologies. See our cookie policy; you can manage them from the cookie notice or your browser.

Changes to this notice

We may update this notice due to legal changes or changes in our services. The current version will always be published on this page with its update date; if a change is significant, we will point it out on the site.

This English version is provided for convenience. In case of any discrepancy, the Spanish version shall prevail.